Shipping policy

The Crafted Gift Shipping Policy 


Quick Summary: 95% of our orders arrive within 6 business days of being placed! We have spent years perfecting our processes, so your custom gifts go straight from production to your doorstep quickly and securely.


The entire Shipping Policy can be found below:


1. Order Processing & Production Time

Before an item ships, it needs to be made! Since our products are custom-printed or handcrafted to order:

  • Production Time: Most items take 2 to 4 business days to be produced, quality-checked, and prepared for shipment.
  • Note: During peak holiday seasons or sales, production times may take slightly longer, but we always work hard to get your gifts to you as quickly as possible.

2. Shipping Times & Rates

Once your order has been produced and handed over to the carrier, estimated delivery times depend on your location:

  • Standard Shipping: Typically takes 3 to 7 business days for delivery within the United States.
  • Shipping Costs: Shipping rates are calculated at checkout based on the weight, size, and destination of your order.

Because we partner with different shipping providers, some items in a single order may ship from different production facilities. If you order multiple items, you might receive them in separate packages (don’t worry, you won't be charged extra shipping for split packages!).

3. Tracking Your Order

As soon as your order ships out, you will receive an automated email containing your tracking number and a link to follow your package's journey right to your doorstep.

4. Shipping Delays & Issues

While we do our best to ensure timely delivery, unexpected carrier delays, weather conditions, or customs processing can occasionally impact transit times.

  • If your tracking information shows your package has been delivered, but you haven't received it, please check around your property or with neighbors first, and then reach out to the local carrier.
  • If your order hasn't arrived within a reasonable window past the estimated delivery date, please contact us at support@thecraftedgift.com, and we will look into it right away.

5. Incorrect Addresses

Please double-check your shipping address at checkout! We want to make sure your gift gets to the right place. If an incorrect address is provided and the package is returned to sender, reshipment fees may apply, or additional charges may be required to redirect the package.

Have Questions?

If you have any questions about shipping, tracking, or your order status, feel free to reach out to us anytime at support@thecraftedgift.com!